PRIVACY POLICY
Quantum Recreation is committed to protecting the privacy and confidentiality of personal information collected through our website and consulting services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws and professional standards.
INFORMATION WE COLLECT
We collect personal information that you voluntarily provide when you contact us for consulting services, request quotes, subscribe to our communications, or interact with our website. This information may include your name, title, organization, email address, phone number, mailing address, and details aboutyour recreation facility or project needs. We also collect technical information automatically when you visit our website, including your IP address, browser type, operating system, referring website, pages viewed, and time spent on our site through cookies and similar tracking technologies.
HOW WE USE YOUR INFORMATION
We use your personal information to provide consulting services including playground inspections, recreation planning, feasibility studies, and related professional services, to communicate with you about your projects and respond to your inquiries, to send you relevant information about our services andindustry developments if you have opted to receive such communications, to improve our website functionality and user experience, to comply with legal and professional obligations, and to maintain records for business and regulatory purposes. We may also use aggregated, non-identifying information to analyze trends and improve our services.
INFORMATION SHARING AND DISCLOSURE
Quantum Recreation does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our business, such as IT support, project management tools including Zoho Project and Zoho Meetings, and professional advisors, provided they agree to maintain confidentiality and use the information only for specified purposes. We may disclose information when required by law, court order, or regulatory authority, or when necessary to protect our rights, property, or safety, or that of our clients or the public.
PROFESSIONALCONFIDENTIALITY
As a professional consulting firm, Quantum Recreation maintains strict confidentiality regarding all client information, project details, site conditions, safety assessments, and proprietary data encountered during our consulting engagements. Information gathered during playground inspections, recreation planning projects, feasibility studies, and other professional services is treated as confidential and is not disclosed to unauthorized parties except as required by law or professional standards.
DATA SECURITY AND RETENTION
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, regular security assessments, and staff training on privacy and security practices. We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for seven years or as required by professional standards and applicable laws
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to enhance your browsing experience, analyze websitetraffic, and improve our services. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your personal information, the right to restrict or object to certain processing activities, the right to data portability where applicable, and the right to withdrawconsent where processing is based on consent. To exercise these rights or if you have questions about your personal information, please contact us using the information provided below.
THIRD-PARTY WEBSITES
Our website may containlinks to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
INTERNATIONALDATA TRANSFERS
Given our operations across multiple jurisdictions including Alberta, British Columbia, Ontario, Atlantic Canada, and Massachusetts, your personal information may be transferred to and processed in different countries. We ensure that such transfers comply with applicable privacy laws and that appropriate safeguards are in place to protect your information.
CHILDREN'S PRIVACY
Our services are directed to businesses and organizations rather than individuals under the age of 13. We donot knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and indicate the date of the last revision. Continued use of our website and services following such changes constitutes acceptance of the revised Privacy Policy.
CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact Quantum Recreation through the contact information provided on our website. We are committed to addressing privacy inquiries promptly and in accordance with applicable laws and professional standards
